Written complaints.
How to submit a written complaint, under the Croatian Act on the Provision of Tourism Services.
Pursuant to Article 6, point 3 of the Act on the Provision of Tourism Services (Official Gazette Nos. 130/17, 25/19, 98/19, 42/20, 70/21, 126/25), guests may submit a written complaint about our services.
How to submit a complaint
- In person, at our business premises.
- By post: Dubrovnik Boat Adventure, Bogišićeva Tiha 26, 20210 Cavtat, Croatia.
- By email: info@boat-dubrovnik.com.
Our reply
We reply to every written complaint in writing within 15 days of receiving it.