Cookie Policy.
What cookies we use, why we use them, and how you stay in control, under the EU GDPR, the ePrivacy rules and Croatian law.
This Cookie Policy explains how Dubrovnik Boat Adventure uses cookies and similar technologies on this website, and how you can control them. It should be read alongside our Privacy Policy.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They let the site remember your actions and preferences over time. We also use similar technologies such as local storage. Throughout this policy we refer to all of these simply as “cookies”.
2. Cookies we use
We group cookies by purpose. Essential cookies are always active because the site cannot work properly without them. Analytics and marketing cookies are only set once you give consent.
| Category | Purpose | Set when | Typical retention |
|---|---|---|---|
| Essential | Remember your cookie choice and keep the site secure and functional. | Always | Up to 12 months |
| Analytics | Measure visits and how pages are used, so we can improve the site (e.g. Google Analytics 4). | Only after you select “Accept all” | Up to 24 months |
| Marketing | Google Ads conversion measurement and remarketing: shows us when a visit from one of our Google ads leads to an enquiry or contact, and lets Google show our ads to past visitors (e.g. _gcl_au). | Only after you select “Accept all” | Up to 90 days |
| Map images (no cookies) | The route maps on our transfer pages load map images from Esri’s ArcGIS Online service (server.arcgisonline.com). Esri receives your IP address and the map area requested. No cookies are set. | When a route map is shown | n/a |
3. How we ask for consent
On your first visit, a banner lets you choose how cookies are used:
- Accept all: enables essential, analytics and marketing (Google Ads conversion measurement and remarketing) cookies.
- Essential only: keeps only the cookies needed for the site to function; analytics and marketing stay switched off.
Until you make a choice, non-essential cookies are blocked by default (we apply a “consent mode” that denies analytics and marketing storage). Your selection is remembered so you are not asked on every visit.
4. Third-party cookies
Some cookies may be set by trusted third parties acting on our behalf or providing embedded content, for example Google (Analytics and Google Ads, only after you select “Accept all”), or a payment and booking platform when you complete a transaction. These providers process data under their own privacy terms and only to the extent needed to deliver their service. The route maps on our transfer pages load map images from Esri’s ArcGIS Online service when the map is shown; Esri receives your IP address and the map area requested, and no cookies are set for this.
5. Managing cookies
You can change or withdraw your consent at any time with the “Cookie settings” link at the bottom of every page, which opens the consent banner again. You can also block or delete cookies through your browser settings. Most browsers let you refuse cookies or alert you when one is set. Blocking essential cookies may affect how parts of the site work.
6. Changes to this policy
We may update this Cookie Policy as our site, tools or the law change. The “last updated” date above always reflects the current version.
7. Contact
For any question about cookies or your data, email info@boat-dubrovnik.com or write to Dubrovnik Boat Adventure, Bogišićeva Tiha 26, 20210 Cavtat, Croatia. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), azop.hr. See also our Privacy Policy.